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-   -   Please please help me recover my Facebook account. (https://www.askmehelpdesk.com/showthread.php?t=806970)

  • Jan 13, 2015, 10:09 AM
    Yusf
    Please please help me recover my Facebook account.
    I am in damn trouble. I have completely forgotten my password of fb account. And I don't have access to the phone number I used there. Now is there any way I can recover it from my smart phone?
    Please help me. I am in damn trouble.
  • Jan 13, 2015, 10:13 AM
    Kezzy5
    Can't you click on the I forgot my password and then do it through your email?
  • Jan 13, 2015, 10:24 AM
    Yusf
    Well I did not add any email there as I added a mobile number. But that phone is out of my reach now. I try clicking on 'no longer have access to these' fro my phone, but then I am asked to upload my national id.
    I don't have one, as I am less than 18.
    So I am stuck now.
  • Jan 13, 2015, 10:30 AM
    J_9
    Create a new account?
  • Jan 13, 2015, 10:40 AM
    Yusf
    Hey no! I need to access this.
    I hear fb account can be recovered by using close friends or security questions. Why did not I get these options? Is it because I use fb from my mobile browser?
  • Jan 13, 2015, 10:48 AM
    Kezzy5
    Try this link and follow it and see where it ends you up?
    https://www.youtube.com/watch?v=lk4O...ature=youtu.be
  • Jan 13, 2015, 11:27 AM
    ScottGem
    You have to contact Facebook, If the Forgot password link doesn't work for you, you will have to prove to them you are the account owner.
  • Jan 13, 2015, 11:43 AM
    Yusf
    No, please tell me about why I don't find the option to recover by security question or trusted friend. How can I get the option?
  • Jan 13, 2015, 12:00 PM
    joypulv
    Probably because you didn't add an email address.
    Sounds like you are stuck.
    Facebook puts in more and more security, because bitter exes try to get into accounts, for starters, and too many of them succeed.
  • Jan 13, 2015, 12:14 PM
    Yusf
    Oh no! I am dead!
  • Jan 13, 2015, 12:31 PM
    joypulv
    If you are so dead, then spend more time trying to remember your password. If you are so dead, then you must not use Facebook very much.
    Why exactly is this such a fatal problem, and why won't you open a new account?
  • Jan 13, 2015, 12:55 PM
    ScottGem
    Quote:

    No, please tell me about why I don't find the option to recover by security question or trusted friend. How can I get the option?
    If you don't get those options then you must not have set them up. Like I said you need to contact Facebook directly.
  • Jan 13, 2015, 04:34 PM
    Yusf
    So doing from mobile is not the problem?
  • Jan 13, 2015, 05:53 PM
    odinn7
    You're dead? hmmm....sounds like you have a little more vested in this than a simple FB account....you aren't maybe trying to hack into someones account, are you?

    Basically, what you have been told here is about all you can do. If it doesn't work for you then you're out of luck.
  • Jan 14, 2015, 05:35 AM
    ScottGem
    Quote:

    Originally Posted by Yusf View Post
    So doing from mobile is not the problem?

    It could be. You may see more options if you do it from a PC.

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