Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Windows (https://www.askmehelpdesk.com/forumdisplay.php?f=237)
-   -   The operating system is not presently configured to run this application. (https://www.askmehelpdesk.com/showthread.php?t=80686)

  • Apr 9, 2007, 10:37 AM
    BillM3
    The operating system is not presently configured to run this application.
    Problem: I get the "not presently configured" message when I try to open any Office 2003 programs.

    Background: I recently had to reinstall Win XP on my Compaq desktop. Unable to locate my Compaq restore disk, I used the restore disk from my Dell laptop. XP successfully loaded on my D drive (The orig XP is on my C drive). Now every time I try to load an Office program I get this message. I am reluctant to reinstall Office as I don't want to loose my calendar and contact files.

    Can anyone help? Thanks.
  • Apr 11, 2007, 02:44 PM
    SESaskDFC
    Howdy:

    Unfortunately what you did was very illegal and your problem is probably due to a Dell Recovery cd installing hardware drivers/programs not compatible with your Compaq.

    Call Compaq and get a new install cd.

    Murray
  • Apr 11, 2007, 04:29 PM
    BillM3
    Quote:

    Originally Posted by SESaskDFC
    Howdy:

    Unfortunately what you did was very illegal and your problem is probably due to a Dell Recovery cd installing hardware drivers/programs not compatible with your Compaq.

    Call Compaq and get a new install cd.

    Murray

    Thanks for the response. I did contact Compaq before I did anything and was told they no longer offered restore discs for my computer. I have now found my original Compaq restore disc and am backing up required files before reformatting the C drive and using my restore software.

    Thanks again.
  • Apr 12, 2007, 09:45 AM
    SESaskDFC
    Good.. that should fix you up.

    Murray

  • All times are GMT -7. The time now is 11:53 PM.