Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Wireless Technology (https://www.askmehelpdesk.com/forumdisplay.php?f=356)
-   -   Wireless connection (https://www.askmehelpdesk.com/showthread.php?t=80554)

  • Apr 9, 2007, 12:23 AM
    rensonpk
    Wireless connection
    Hi

    I see that my wireless connection notification says connected with excellent strength. But I am unable to go online.. what should I do any specific things I have to look for
  • Apr 9, 2007, 05:37 AM
    ScottGem
    What happens when you try to go online?
  • Apr 9, 2007, 07:10 AM
    rensonpk
    I get a page cannot be displayed message... where as when I connect wired I am able to go online...
  • Apr 9, 2007, 07:24 AM
    ScottGem
    OK, so you can wire into your router and it works, but not when you use the wireless connection? Have you checked security settings on the eireless connection?
  • Apr 9, 2007, 07:30 AM
    rensonpk
    OK let me give more details about it... this is a new laptop which I have got from my office which has the problem.. whereas my personal laptop works great with wireless.. so it could be probably some settings that I have to look in my laptop
  • Apr 9, 2007, 08:47 AM
    suddenImpact
    Do you have any wireless security turned on, on your router? When you are trying to connect to a wireless network that is secured, and you type in the wrong password, sometimes it will say you are connected even though your not. Here is a way to check. Go on the laptop that IS online. Go to Start > Control Panel > Network Connections. Right click on your wireless connection and go to Status. See what is says your IP address is (should be something like 192.168.X.XXX) Now do the same on the laptop that does NOT get online. The last three digits of your IP address should be the only numbers that are different. If the IP address is completely different from the laptop that IS online, my first guess would be is you have the wrong password entered.

    Let me know if this helps
  • Apr 10, 2007, 12:38 AM
    rensonpk
    I have checked the ip adresses on my personal laptop and the official laptop. . personal laptop is connecting wirelessl and has a static ip address in the 192... range, whereas on my oficial laptop at office we use a dynamic ip address which once I go back to home change back to the static ip address in the same range as the other computers . And I am not prompted for any passwords while connecting :confused:
  • Apr 10, 2007, 05:20 AM
    suddenImpact
    Why do you use static IP at home, and not DHCP? (Dynamic Host Configuration Protocol - it will automatically assign the IP address)
  • Apr 10, 2007, 05:28 AM
    ScottGem
    You can't have BOTH a static and dynamic IP on the same adapter. If you have only one wireless adapter and you use it in both places, then it needs to be dynamic. It will pick up the proper addresses depending on the network it connects to.
  • Apr 10, 2007, 09:59 AM
    rensonpk
    But all other computers are assigned static ip adresses as set by our isp
  • Apr 10, 2007, 10:25 AM
    ScottGem
    You all have public addresses? Something doesn't sound right.
  • Apr 10, 2007, 12:48 PM
    suddenImpact
    Quote:

    Originally Posted by rensonpk
    i get a page cannot be displayed message ... where as when i connect wired i am able to go online ....

    If you are able to connect when the laptop is wired, then I think it has to be something with the wireless security.

    Quote:

    Originally Posted by rensonpk
    and i am not prompted for any passwords while connecting

    Did you setup the wireless network? If someone set it up for you, they should be able to give you instructions to connect to it correctly.

    Let me know if this helps!

  • All times are GMT -7. The time now is 01:50 PM.