Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Computers for Beginners (https://www.askmehelpdesk.com/forumdisplay.php?f=79)
-   -   What's this? (https://www.askmehelpdesk.com/showthread.php?t=8053)

  • Feb 26, 2005, 07:46 PM
    Khalvynnov
    IE Error, need some help please
    Got a couple of error's while surfing the internet, just wondering what they were and can/how do I fix this?

    Here is what I copied:

    SNMSGR executed an invalid instruction in
    module MSNMSGR.EXE at 017f:00474f84.
    Registers:
    EAX=ffffffda CS=017f EIP=00474f84 EFLGS=00010282
    EBX=00a2fcdc SS=0187 ESP=00a2fc80 EBP=00a2fca0
    ECX=fffffffe DS=0187 ESI=00a2fcdc FS=346f
    EDX=00423120 ES=0187 EDI=00000026 GS=0000
    Bytes at CS:EIP:
    8f ce e8 55 fe ff ff 8b 06 5e c2 04 00 56 ff 74
    Stack dump:
    00000026 ffe99982 00475445 00000026 00a2fcdc 006cb3e4 009e0000 00000000 00a2fcd0 00475951 00423120 00000026 00a2fcdc 00475b95 00423120 006cb160

    Here's another one:

    IEXPLORE caused a general protection fault
    in module USER.EXE at 0004:00000499.
    Registers:
    EAX=c0030002 CS=17af EIP=00000499 EFLGS=00000202
    EBX=00020000 SS=7e97 ESP=0000837c EBP=0064838c
    ECX=00000000 DS=16bf ESI=00030000 FS=876f
    EDX=817894e7 ES=0000 EDI=00000000 GS=0000
    Bytes at CS:EIP:
    26 3b 47 18 7e 42 8e 46 fe 26 81 7c 42 00 04 7d
    Stack dump:
    000c77e7 00000003 0002e410 94e70dfc 271783b2 0000177f 00000000 00000000 000c0000 00000030 00000000 0064e3c4 bff7b77b 83c441f7 00000cdf 00000000

    Had two other errors but I think they at the same as the one above

    Any help would be appretiated,. thanks
  • Mar 2, 2005, 05:14 PM
    Khalvynnov
    Troubled Explorer
    So, now that I dl'd IE6 and did some windows updates, I don't get the crittical error pop up. Now the problem is that I get the stupid error when I close a window... which is OK as long as I have only one screen on the monitor, but as soon as I get a pop up or I forget I have more then one window open I get the error and all the windows shut off.
    What's whit this? Can some one help me with this please... it's really annoying and I don't know what to do about it


    Thanks
  • Mar 3, 2005, 06:23 AM
    fredg
    Errors
    Hi,
    What is your windows operating system version; like XP, Win98, etc?
    Sounds like it might be Win98/98SE.
    Please post back with your windows version.
    Thank you,
    fredg
  • Mar 3, 2005, 10:11 AM
    SESaskDFC
    Howdy:

    Not sure what your anti-virus program is but it isn't doing it's jog as you are infected with the WORM_SDBOT.AJK worm..

    Removal instructions are at the following site..

    http://www.trendmicro.com/vinfo/viru...WORM_SDBOT.AJK

    Murray
  • Mar 3, 2005, 04:06 PM
    Khalvynnov
    Problem
    Yes I am running windows 98se
    And the Explorer is IE6
  • Mar 4, 2005, 07:32 AM
    fredg
    Error messages
    Hi,
    I also use Win98SE. SESaskDFC suggested trying a virus removal tool and gave you the link to it. I suggest trying it.

    Also, here are some Maintenance Steps for Win98/98SE that keep my computer running smoothly. It is quite long, but is really good. Some of the Windows Update programs from Microsoft don't really run that well with Wiin98SE.

    Here are the steps:

    Registry Repair should be done whenever there are problems:

    To Repair the Registery:
    Turn off the computer; or reboot; then immediately press F8, (or, could be F5) located on top of the keyboard. Keep it press down until an options window comes up, then release it.
    (If F8 or F5 doesn't work, then re-boot, and immediately press down the CTRL key, hold down until it comes up to the options screen).
    Use the up and down arrow keys on the keyboard to select "Command Prompt Only".
    Press Enter
    You will now see C:>
    Type in SCANREG /FIX (there is a space between the G and the / ).
    You will now see C:>SCANREG /FIX
    Press Enter
    This will take about 5 minutes or so.
    When finished, press Enter for OK.
    Manually, turn off the computer, wait a few seconds, the turn it back on.
    If you don't have the "Command Prompt Only" option, then re-boot the computer normally.
    Go to Start/ShutDown, then choose "restart in ms-dos mode".
    It will come up to C:\windows.
    Type in CD C:\
    It will look like C:>windows CD C:\
    Press Enter.
    It will then be at the C:> prompt.
    Then type in SCANREG /FIX
    Press Enter
    When it returns to the C:> prompt, then manually turn off the computer, and turn it back on.

    Win98/98SE Regular Maintenance
    All of these should be run whenever Win98/98SE starts giving problems. It will keep the computer running smoothly.

    Before doing any of the following; turn off wallpaper and screensavers before re-starting or re-booting the computer.

    Safe Mode is best where indicated, because most programs are not running meaning their files are closed, or not in use. This allows them to be scanned much better, repaired, or defragged better.

    1. Scandisk
    Start in Safe Mode by:
    Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
    When the options show on the screen, use the up and down arrow keys on the keyboard to select
    "Safe Mode".
    Press Enter
    After it boots to Safe Mode, go to Start/Programs/Accessories/System Tools, and click on Scandisk.
    (It is faster if set on "Standard", the "Thorough" usually is not needed and takes a long, long time).
    Click on "Start" and let it run until finished.

    2. Defrag
    When Scandisk is finished, click on "Close".
    Now, go back to the same place, but this time, click on "Defrag".
    Click on OK, and wait until it finishes (might take 1 hour if not done within a month).
    After it finishes, Click on OK or whatever.
    Then, re-boot.

    The following Boot Disk has to be done only one time.

    Also, a "must have" is a Boot Disk, for Win98/98SE. One never knows when the computer might not load windows and go to the desktop... it does happen.

    Here are steps to make one:

    Insert the Win98/98SE CD in the CD-ROM drive.
    Go to Start/Programs/Windows Explorer
    Double click on D:/ , if that is your CD-ROM drive letter.
    Find and open the folder; Tools/Mtsutil/Fat32ebd (stands for Emergency Boot Disk)
    Double click on the file Fat32ebd.exe and follow the instructions to create the Boot Disk.
    Then remove the CD from the CD-ROM.

    Now, we must test the Boot Disk to see if it works.
    Shut down the computer; then turn it back on with the Boot Disk still in the computer.
    When a screen comes up, use the up and down arrows on the keyboard to select "Boot with CD-ROM support". Then press Enter.
    It will show some things about the computer, and then come up to the A:> prompt.
    Now, insert a CD (any will do) into the CD-ROM.
    Wait until it "spins" and the light goes off.
    Now, at the A:> prompt, type in DIR D:
    It will now look like A:>DIR D:
    It should show all the files on the CD.
    If so, the Boot Disk is good. If NOT, repeat all the above.
    If it's good, then remove the CD, manually turn off the computer, and remove the Boot Disk. Turn on the computer and it's ready to go.

    Here are some "tweaks" for Win98/98SE that really work well.

    Win98SE Tweaks for better performance
    http://www.speedguide.net/read_articles.php?id=170

    To extract files: here are steps:
    Extract the following from c/cabs/cab53 and cab54.
    (Right click on a Cab, then left click on View).
    To extract a file then seen, Right click on the file,
    Then Left click on Extract.
    Vcomm.vxd
    Vdmad.vxd
    Configmg.vxd
    Vdd.vxd
    Vmouse.vxd
    Ntkern.vxd
    Vflat.vxd
    Extract to:
    c/windows/system; and also to:
    c/windows/system/vmm32.

    Win98SE USB Updates:
    http://www.usbman.com/win98seusbguide.htm

    Also, for Win98/98SE; any ONE of the following programs WILL, normally, cause problems:
    1. Microsoft's DirectX 9.0c
    2. Sun Java; any versions, such as j2re 1.4.1 or 1.4.2. (use the Tools, Internet Options, Advanced tab, under the heading "Java VM", the only check mark should be by "JIT compiler for virtual machine.....".
    3. Microsoft's Internet Explorer & Outlook Express Cumulative Security Patches from Windows Update.

    The msnmsgr.exe is also considered by some to be Spyware, but not always; it depends on the file itself, and can be used to distribute spyware.
    Do you run Spyware Scans also?

    Here are some good ones:

    If you think you already have Spyware/Advertising Ware in your computer, run these as follows:

    http://www.security-related.com/download2.htm
    Download: SpyBot Search & Destroy; 1.3
    (If you use the Spyware Blaster free program, then don't set SpyBot to the Immunization feature)

    AdAware at:
    http://www.lavasoftusa.com
    Download: AdAware_SE

    CWShredder at:
    http://www.intermute.com/products/cwshredder.html
    (CWShredder is intended only for removal of CoolWebSearch files; placed as spyware on the harddrive). It is not a "stand alone" scan, but needs to be run. Download the free version by clicking on "Download stand alone version of CW Shredder".

    All 3 of the above programs run better and much faster when run in SafeMode.

    To get into SafeMode:
    Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
    When the options show on the screen, use the up and down arrow keys on the keyboard to select
    "Safe Mode".
    Press Enter

    It's best to run the AdAware scan first; 3 times; then re-boot.
    Then, run the AdAware scan again 3 times; then run the SpyBot. Then, run CWShredder.
    Re- Boot.
    Reason for running so many times:
    Some of these trojans' files can be deleted the first time; leaving some others; but on re-boot, they re-write the files that were deleted.
    Running multiple times deletes most of it the first
    Time.

    If you wish to have a great program, after you clean out Spyware/Advertising Ware:
    SpyWare Blaster 3.2
    Great, free, program that STOPS spyware, trojans, home page hijacks, etc, BEFORE they get into your computer. Check it out at CNET at link:

    http://www.download.com/SpywareBlast...ml?tag=lst-0-2

    Just for information:
    If you wish to add or subtract from an Experts' reputation, or show appreciation or discontent with
    An answer, click on the "balance scales" icon by the Experts' name. You can then choose what you wish.

    Best wishes,
    fredg
  • Mar 4, 2005, 03:27 PM
    Khalvynnov
    Boot Disk
    A boot disk is what? The 3.5 disc... floppy w/e it is called
  • Mar 4, 2005, 05:57 PM
    ScottGem
    Depends on your system. You might have a boot CD. For Win 98, yes you would use a floppy for your bootdisk.

  • All times are GMT -7. The time now is 04:23 AM.