How do I go about the recall on my car?
I have a recall on my 2002 impala that was scheduled to be fixed a week from yesterday that I thought was a ignition fix. I did more research on my car and found out it could also be a electrical recall. Well I had been experiencing the problems the unfixed recalls cause.
The unfixed recalls caused the car to cut off locking the steering wheel and made the car stall out and unable to stop or control the car. A couple of nights ago my boyfriend little brother and me which I am eight months pregnant were driving and it and it was snowing but the roads weren't bad. We managed to maneuver into a curve that slowed us down and luckily stopped us. My boyfriend got out to check for damage because when backed off the curve we heard a dragging noise we all thought it was a flat tire come to find out.
It was our tie rod. We called gm that Monday and they towed our car to the nearest dealer ship for free we told him our situation and the dealer was really rude and said that he was just making us a new key and that the car stalled out because of the weather. And refused to fix the damages the recalls caused. WHAT CAN WE DO TO GET THIS TAKEN OF CARE OF
WITHOUT HAVING TO PAY FOR THE DAMAGES THE RECALLS CAUSED?