1. Imagine you are in charge of public relations for a small business firm or organization (what this business or organization does is up to you). Compose a short letter to a local business bureau explaining a new, somewhat controversial program or service your company is offering

2. Design a follow-up survey that will allow you to collect customer satisfaction data for your new product or service.

What do YOU think ?
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What is your question. This looks pretty straightforward as you are required to introduce your company and its products and or services. Next you are required to prepare a customer satisfaction letter to your customers to see how they liked your products and or services and what can be done to improve your products and or services.