Ask Me Help Desk - Do I have a case against Concert ticket agency

I bought VIP meet and greet tickets to a rock concert through a Big well known VIP concert ticket agency. An employee of the company ( who is married to a performer in the band I was to see )singled me out and sabotaged my
Doing the meet and greet because she did not want me near her husband( who I know as a friend- long story) by taking my name off the VIP list and having security deny me entrance even though I paid VIP full price like every other fan who was treated with respect and let in. I went to the CEO and he only offered me the price of my ticket back but I feel this doesn't compensate for damages, humiliation ,mistreatment, suffering nor did I get any of the merchandise I was entitled to, meet the band , pictures, autograph,memorabilia etc. Also ifeel the employees involved should be reprimanded or disciplined. Do I have a case if so what kind?

Good luck trying... you were offered the purchace price back... you really aren't entitled to be paid for every bit of inconvienience you suffer in life... and you really can't DEMAND anything be done to an employee... we you can ask and that's all... they aren't obligated to do anything to them.

I'm wondering about what you aren't telling us... because there is almost always a reason for everything... What might you have done to be singled out... I find it difficult to believe someone out of the blue, for no reason picks you out of everyone to do this to. There is almost always a lot of fine print few people read, a lot of it behaviour based... that would allow them to eject you from the event without even being reimbursed for the ticket.

No before you go off on me... remember if you DO find a lawyer that would take the case... and IF the court would even agree to hear the case... expect EVERYTHING that you might have said or done to come out in court... and they might even have security camera footage to back them up.

I doubt you will because your lawyers fees would far exceed the value of the ticket. And you aren't entitled to compensation for what YOU perceive as humiliation or miostreatment.. if you can't prove it occurred... (did they post a you tube video mocking you that went viral for example?)

And what damages? What did you lose really? Wasn't able to work for months, etc?

You should have accepted the offer for the price of the ticket.

It's is simply a case of a jealous insecure power mad woman. I know the husband through another performer I dated and she is worried that her husband is attracted to me ( which he is- she and I look a lot alike and he has been married and divorce numerous times so she is very insecure and threatened by me as opposed to the tons of other women he meets). You make it sound like what she did- tampering with customer records, lying,discriminating etc is acceptable behavior that should go without repercussion? BTW are you a lawyer?

What does any of her personal aspects, good or bad have to do with this? I say that because it actually significantly detracts from your argument.

There are a lot of things they can do when performances are involved... and that including tossing a ticklet holder out at any point based purely on the ticket holders perceived behavior. Seriously... read the fine print on the website sometime... (it won't all fit on the ticket) you would be surprised. Few people ever read bother to read it.

Secondly... YOU are making those accusations... YOU would have to prove every one of them. Your word isn't enough on its own... they will have a number of people saying something else. Do you have video, or Audio recordings of this? A group of people you was with at that moment that will back you up? Probibly not because recording devices are often prohibited from such events. Having one if it is for that event... is reason enough to eject you. THey would routinely have security cameras a lot of places... would anything you say conflict with actions on such security cameras... or would they concur with them?

Do you have the money to pay for a lawyer in advance? THis will have such a low value I doubt any lawyer would take it on as a contingency basis.

If you would manage to get it in front of a judge (which I doubt)... and lose... they could then sue you for a frivolous lawsuit AND their legal costs.

And most of what you think is compensible... isn't except in very specific situations... this doesn't appear to be one.

But if you really want to hear if you have a case... make a visit to a Law Office local to you, you might pay for the consultation, or you might get lucky and get the first one free... and get an Idea how much this will cost for you to pursue. Some lawyers will pursue anything as long as they are getting paid to pursue it.

THe BEST indication is if any will take it on contingency with a percentage taken if they win. They won't take it if they don't feel they will win it. Longshots would cost them a lot of money if they lose.

My advice is shrug it off...

You may, have a case against the women, not the agency itself, the agency, may not have even been obligated to give you, back a refund,, most have disclaimers.

It sounds like there was personal issues and without knowing why the women was jealous and what the history is, they may even justify their actions

I'm going to partially disagree here. If you can prove that you paid for the access and that, an employee of the company acted willfully to deny you the access you paid for, then I think you do have a case to be compensated, not only for the price of the tickets but your transportation costs to the venue and the wasted time.

But the rub here is proving it. I'm not sure what proof you have that this woman acted willfully to take your name off the list.

Also, I'm wondering here how this worked. I did attend a concert a couple of years ago with VIP access. When my payment was confirmed I was e-mailed barcoded tickets to print out. Didn't you have documentation that you paid for access?

Quote:

Originally Posted by ScottGem

I'm going to partially disagree here. If you can prove that you paid for the access and that, an employee of the company acted willfully to deny you the access you paid for, then I think you do have a case to be compensated, not only for the price of the tickets but your transportation costs to the venue and the wasted time.
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It's still chicken feed. OP might try an action in small claims court against the employee (and the employer on a respondeat superior theory). No self-respecting attorney will touch it unless OP is willing to pay a lot more than what it's worth.