How to dispute a bill with a service contractor
I had a mold remedy company out to remove a 4x5 section of dry wall in my garage and clean the mold. The company said they could not know exactly what this would entail before doing this first step. They gave me a written estimate for 5 hours of work, going into the interior behind my cabinets, apply fans, and clean the mold for $1159. I accepted the estimate for these time and materials parameters.
The job ended up smaller than the estimate. The company spent 1 hour removing the drywall and treating only exterior mold at the base of the wall (5 linear ft). Nothing interior and no fans.
The company sent me an invoice for the full $1159. I documented that the actual work was much less than (1/5) than the estimate and sent them a check for $300 (Paid in Full). Its been two weeks and have not heard back from them.
What is the best way to handle this dispute and what should I be doing right now ?