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-   -   The laptop monitor stays black after start up (https://www.askmehelpdesk.com/showthread.php?t=784464)

  • Feb 14, 2014, 07:39 PM
    Stillwater Lake
    The laptop monitor stays black after start up
    Dear Sirs !
    My Toshiba laptop monitor stays black and does not lit up after I start up the laptop . I can wait many hours and after several start/shut down attempts suddenly the monitor begins to display , but if I shut it down again -the same problem persists .
    Do I have to replace a display driver ?
    Thank you
    Regards
    Denis
  • Mar 5, 2014, 04:47 AM
    GrantHillsSA
    Does this issue happen as soon as your press the power button or when you get into windows only?

    1 - If it only happens in Windows then you might have a Driver Issue or conflicting software issue.

    2 - If this issue starts in the BIOS already then there is a physical issue.
    You might expect the worst (Replacing the screen)
    Also try moving the screen forwards and backwards to see if it makes the issue worse.

    Hope this helps
    Grant
  • Mar 7, 2014, 07:09 AM
    Stillwater Lake
    Hello Grant , thank you for the response .
    Yes, it happens right after I push the power bottom , the screen is black and does not lit up and even if I connect the laptop with an external display , the external display is also black .
    Can it be a failed motherboard ?
  • Mar 7, 2014, 11:19 AM
    smearcase
    Does this happen when used with battery power only or when plugged in also?
    I experience this when battery is very low and I don't realize it, then I plug it in, it comes on and I see that the battery is very low.

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