TSM Group/ is this the real deal
Has anyone heard of this company. They got my resume off Career Builder. This is what I received. They have not ask me for my account number yet.
TSM Group
TRIAL PERIOD
This outline specifies:
PURPOSE
- The considerations surrounding an employee's trial period.
- The supervisor's responsibility to provide guidance and assess employees' performance and conduct during the period.
- The criteria for termination of probationary or trial employees.
- The reporting procedures: Trial Period Report
The trial period is the final, most policy significant step in the hiring process for new employees. It is the policy of the company to use the trial period as an opportunity to train new employees in job responsibilities; observe on-the-job conduct and performance to determine suitability; retain employees whose performance and conduct is fully acceptable; separate, without undue formality, those employees whose performance or conduct is deficient after the trial period; document the Company's recommendation for retention or separation on the Trial Period Form.
Trial periods are periods during which employees' conduct and performance is evaluated. They serve as an opportunity for new employees to prove fitness for the job and for the Company to evaluate employees' suitability for the position.
It is the responsibility of supervisors to ensure that employees have every reasonable opportunity to achieve success on the job. Specifically, supervisors should:
A. Notify employees of the probationary/trial period requirements during the first week of employment.
B. Inform employees of job expectations in both performance and conduct. Employees must be provided performance standards, information on working policies and procedures, and guidelines on employee responsibilities and conduct. Performance standards should be discussed with employees to ensure that they understand the duties,
Responsibilities, and expectations associated with the job.
C. Counsel and provide feedback concerning performance and conduct to employees on a regular basis. It is crucial that employees
Know how and where they are or are not meeting expectations. If a performance or conduct problem becomes apparent, supervisors should provide training or assistance to remedy the situation, as appropriate.
D. Gather documentation throughout employees' trial periods reflecting both good and bad performance and conduct. Document offers of assistance, guidance, and training which show the supervisor provided the employee an opportunity to demonstrate acceptable performance.
TERMINATION
Generally, a request for action to terminate should be supported by
Documentation making it clear that the employee received a "fair trial". The documentation should specifically and in detail state:
1. How the employee was made aware of the performance/conduct expectations in question;
2. Guidance and training given to the employee;
3. Counseling given to the employee regarding specific conduct and/or performance deficiencies;
4. Opportunities for improvement given to the employee;
5. Details regarding the performance/conduct deficiencies.
REPORTING PROCEDURES
Trial Period Report
I. General
Trial Period Form is used to document new employees' performance and conduct and the Company's recommendation for retention or separation. It is important to recognize that any separation action is not dependent upon the completion of the form Requests to separate employees may be made at any point in the trial period. The trial period will be for two months starting from the commencement date.
II. Responsibilities
A. The supervisor will, not earlier than the 5th week but no later than the 7th week of the trial period, complete the Trial Period Form (evaluation) and forward it to the reviewing official. Once the reviewing official has signed the form, the rating supervisor will:
1. If the report is satisfactory, discuss it with the employee and forward it to the appropriate custodian of the Employee Performance File (EPF).
2. If the report recommends separation of the employee, contact the Personnel Division, for further guidance.
3. Continue to observe the employee's performance and report any significant change which would affect the appraisal or the recommendation for retention or separation to Personnel Division before the end of the trial period.
B. The reviewing official will review the supervisor's evaluation and recommendation, make any additional comments, resolve any difference of opinion with the supervisor, sign the report, and return it to the rating supervisor.
C. The EPF custodian will file the original form and any supporting documents in the EPF. Also, the custodian will distribute the second copy of the form to the employee.
The Commencement Date:________________________________________
The employee, __________________________________ , acknowledged the Trial
First and Last name of Employee
Period Outline and signed on the _____ day of ________, 2007.
Employee's Signature date month
TSM Group
Detailed Job Description – Administrative/Sales Support
The primary goal of the administrative assistant / sales support representative is to provide local customer support to our clients within North America. This includes providing convenient payment options and informing them of shipping and the terms of sale.
You will be assisting our clients within North America, the assistance to be provided will include: payment collections and customer service via email.
Your duties will include:
- Collecting Local Payments
When a buyer in the US decides to purchase an item through an online auction from our sellers he has the following payment options: pay pal, international wire transfer, international check, local certified check or local wire transfer. The most quick option of these is local wire transferring. Local wire transfers and certified checks are the options that the sales support representative will provide to the clients.
- Managing Data
Along with the payments received from buyers you will be receiving details for these sales. These details will include items sold, price, and buyer's information. You are to file and maintain these purchasing records and transactions.
- Forwarding of the Payments
Once you receive each payment you will be keeping 5% as commission and forwarding the rest to the seller or representative, whose information will be provided prior each transaction. It is crucial to complete forwarding of the payments in a time efficient manner.
- Correspondence
You will be submitting brief reports, weekly reports, and monthly reports. Weekly and monthly reports are to be done in Excel format and are to summarize all transactions completed within the week, or month.
Here is an example of a brief report:
Date: August 8, '06
Buyer: Laura N. Smith
Item: Movado Watch
Price: $ 1,921.27
Commission 5%: $ 96
Fees: $ 75
Total Forwarded: $1750.27
Forwarded to: Elisa Narenzo, Copenhagen, Denmark
Reference Numbers: 23497839
- Fees, and Transferring Procedures
All fees are covered by the company. The fees for transferring are simply deducted from the payments received. No client will contact you during initial stage of the trial period. After three weeks of the trial period you will begin to have contact with the buyers via email in regards to collection of the payments. For the first three weeks you will simply receive all of the transferring details, and payments, along with step by step guidance from your supervisor. You will be forwarding the received payments through western union, money gram transferring agents, or by wire transferring.
Additional Information
Salary
During the trial period, you will be paid 1,200USD per month while working on average 3hours per day, Monday-Friday, plus 5% commission from every payment received and forwarded. The salary will be sent in the form of wire transfer directly to your account. After the trial period your base pay salary will go up to 1,700USD per month, plus 5% commission.
Taxes
You will receive a monthly invoice stating your total income. All applicable taxes are covered by the company.
Personal Information
First Name:
Last Name:
Address:
Residential Phone Number: Mobile:________
Commencement Date:
The employee, acknowledged the Detailed Job Description
Name and Last Name of Employee
And signed on this day of ___________, 2007.
Employee's Signature date month
