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-   -   iPhone 5 buttons loose? (https://www.askmehelpdesk.com/showthread.php?t=780517)

  • Jan 5, 2014, 08:20 AM
    MaaadMaxine
    iPhone 5 buttons loose?
    Hey there! I have two questions about the iPhone 5.
    Okay, So I recently bought an iPhone 5 and it had no problems at all, besides minor fast glitches that you barely notice when they happen. I figured that was normal for all phones. Well, now my home button is a bit loose. When I press barely on it, it goes in slightly or when I push upward and downward it moves slightly as well just a little though. Also, on one side it sinks in a little more. I checked my friends phone who has the same iPhone and hers was also sunk in a bit but didn't move like mine does. It bothers me a lot because it's my first "nice" phone and I have to keep it for 2 years.I just feel like it can come out and break. My second and most recent problem is my power/lock button. When I first got my phone the power button was firm and tight, (Same with home button) but 3 or 4 days ago my boyfriend accidentally dropped my phone and since then the button has been really bothering me. If I barely tap it I feel the looseness, although it ain't that bad of a looseness. When I shake my phone it doesn't clank or rattle but I can definitely hear the button loose and shaky. I can move the button vertically and horizontally and it moves a small distance slightly. I know it's most likely because it was dropped. Since before it never was like this. I just want to know if it is going to come out or break off. If I should worry about it or if its normal. The closest apple store is 3 to 4 hours from where I live. Thank you! Please help!👀📲🔨
  • Jan 5, 2014, 10:45 AM
    Curlyben
    How old is this device as it may well be covered by warranty.
  • Jan 5, 2014, 05:32 PM
    ballengerb1
    Where do you live, Apple warranties are not the same in all countries but in the USA the phone is fully warrranted for 1 year. Take it back to an Apple store. If you got it from Verizon or some other carrier still go to Apple.

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