This is going to be confusing, but the video is like set in a hotel with a balony and like a pool in the middle of it. It is sung by a young darker woman. I believe it is about something along the lines of love.. break ups/cheating/something like that. Also if I remember right it is one word! PLEASE HELP IT IS DRIVING ME CRAZY THINKING ABOUT IT. Also it was probably make late 2000's? 2010-2012 maybe?