I had Time Warner Cable(TWC) Road Runner service(high-speed cable) installed recently on my Panasonic CF-47 Laptop. It turns out that it operates two times SLOWER than Dial-Up!! I have a W98 O/S. The High-speed cable into the computer measures normal(as measured by a super-tech with TWC). After he left I began using the Net and couldn't believe it! Now bear in mind I had the best tech in the area install the high-speed. This guy measured everything. Very thorough. Many pieces of high-tech equipment.

When he was here he mentioned possible spyware on the system. He also suggested I get an external hard drive and transfer all my files into that. But... this is a big but, why would I have slower(much slower) response time AFTER high-speed cable was installed? The tech also changed out my USB cable to Ethernet. It takes about 30 seconds to bring up anything:email, websites, etc. Please Advise on this major problem. Thanks.

There are various sites that will do benchmark testing of your broadband speed. Do a search on broadband speed tests to find them. This will show you the speed of your connection. If you do have spyware, that can significantly slow response times. Get an antispyware utilitiy to clean it out.