Originally Posted by
hkstroud
What you have in that box is two circuits sharing a neutral. Red is one circuit, black is another circuit and the white is the neutral.
The outlet could have been wired in either of two ways. One circuit could have been used to power the outlet and the other just passing through. The other way would be that one circuit powered of the top half of the outlet and the other circuit powered the bottom half.
Either way, the whites would have been connected to together and connected to the neutral side of the outlet (silver screws). That could have been done by connecting the two whites together and adding a pig tail, then connecting the pig tail to the outlet. Or it could have been done by connecting the two white wires to directly to the two silver screws.
If one circuit was just passing through this box, one set of wires either red or black, would have been connected together and not connected to the outlet. The other set, either red or black, would have been connected together and to the outlet. Either buy connecting them together with a wire nut and adding a pig tail, with the pig tail connected to the outlet, or by connecting each wire directly to the hot (brass screws) side of the outlet.
If the old outlet was wired such that one circuit powered the top half and the other powered the lower half, the tab between the two brass screws would have been removed. The black wires would have been wired together with a pig tail and pig tail connected to one brass screw, the red would have been connected together with a pig tail and the pig tail connected to the other brass screw. Very important to REMOVE THE TAB BETWEEN THE TWO BRASS SCREWS.
Do you have the old outlet? If so, was the tab between the hot (brass screws) side removed?