So today my laptop audio wasn't working. I looked it up and it said to do a system restore. I did. Then after the screen froze. I couldn't move the courser or anything! So I took the battery out and put it back in, then went to safe mode. I can't go to normal mode because it will freeze and system restore, or troubleshoot don't help. Neither does the Control pannel! I have a Toshiba Satillite L505D-S5983 Windows 7. P.S. I'm 12 so I don't understand technical mumbo jumbo. I need help fast!!

What kind of restore were you trying to do? The one where it reverts to the last restore point or a total system restore like if it were new again?

Restore Point:

Using Windows 7 or Vista System Restore

Do System Restore in Safe Mode, if unable to do it in Normal Mode.

Try tapping F8 at startup, and from the list of startup selections, select Safe Mode by using UP Arrow Key to go there > then hit Enter.

Try a System Restore once there, to pick a Restore Point before your problem..

Click Start > Programs > Accessories > System Tools > System Restore > pick a different time > Next > etc



Windows Vista User Guide: System Restore, Screenshots, Preview, Help, Aero, Sidebar, Microsoft, XP, Server, Linux, Mac



Read the above for a very good Graphical display of how to go back more than 5 days in System Restore Points by ticking the correct Box.

Cheers.