Parole officer doesn't return calls
My boyfriend is trying to get approved for a change of address, because the environment he is currently living in, is not safe. First of all the parole officer already knows this but will not approve his former address (parent's address). Finally more than 2 weeks ago his PO told him he would approve the address when he got back from vacation, but now will not call my boyfriend or return his calls. How is this allowed? I thought it was part of a po's duties to encourage the parolee to remain in safe and secure environments?