At the risk of sounding stupid:(and if you think I am, please don't say so. Thanks)

Is the shock wave flash the same as Adobe Shockwave Player? What do I need to view pictures? What do I need to hear songs?

I have a Samsung laptop with Windows 8. Also even thought I have pop-ups blocked I still get the same pop-ups, one wanting me to 'back-up' my files, another that has 'scanned my PC and found 4567 errors, and wants me to click to fix '. I have AVG.

You have malware. Use this to scan and clean your computer: Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

You only need the free product.

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Originally Posted by NeedKarma

You have malware. Use this to scan and clean your computer: Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

You only need the free product.

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Have you used this on your computer?

On every computer I work on that needs cleaning. It's almost an industry standard.

I downloaded and ran the program you suggested, the 'free one', and then I click 'fix' and it took me back to the page and wanted me to 'buy' the program... thanks anyway, just another something to remove.

I have wins 8

Pete and repeat

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I downloaded and ran the program you suggested, the 'free one', and then I click 'fix' and it took me back to the page and wanted me to 'buy' the program.

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Since there is no "fix" button or option with that program then it never ran. You'd better take your PC to a local professional.

I said Fix, whatever it tells you to do. But the program you gave me a link to, it would not download on my laptop. It did work on my other computer, but every time I hit the download, it went to another site and it was a different program. I think maybe it never did download, not the right one anyway. I get so aggravated with that laptop. I've had nothing but trouble with it. My memory is saturated with pain so don't hold me to everyone I type, I don't actually remember what it said to do went it was finished. On the laptop it found 8 things and there was a button that said (?? The marked whatever.) Remove maybe. But it was a shareware program.

My nephew can connect with my laptop and fix it, that's what he does in his father's company, and he told me it would not cost me anything. I just hate to ask him. I guess I really need to. Thanks for trying to help me.

I think the malware is redirecting your web browsing. Your nephew would absolutely know that program I am recommending. Good luck.