I douche and wanted to know will that help

Douching drives the problem farther into your body. If you read through the posts you will see it is never recommended UNLESS prescribed by a Doctor.

What exactly is the medical problem?

Bacterial vaginosis, I assume.
Douching CAUSES BV. Along with smoking and or multiple sex partners.
You have to get an antibiotic if it doesn't go away on it's own.
Stop douching.