Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Firewalls (https://www.askmehelpdesk.com/forumdisplay.php?f=473)
-   -   Zone Alarm Free Issue (https://www.askmehelpdesk.com/showthread.php?t=74675)

  • Mar 22, 2007, 03:04 AM
    RickJ
    2 Attachment(s)
    Zone Alarm Free Issue
    I got a new computer last week, and installed Zone Alarm Free.

    No problems since then except for today, when I got a "blocked" message. I can Access AskMeHelpDesk but not Google or Yahoo.

    I turned off Zone Alarm then turned it back on and now the problem seems fixed... but I'm wondering if I should change the settings for Generic Host Process in Zone alarm. Following is the error, along with my Zone Alarm Setting for GHP.

    Any suggestions?

    Thanks!
  • Mar 22, 2007, 03:05 AM
    RickJ
    1 Attachment(s)
    PS, here's another of the messages that names Motorola in the blocked info:
  • Mar 22, 2007, 03:07 AM
    RickJ
    1 Attachment(s)
    Dog gone! Things were good for a few minutes, now I get the Block pop up again:

    PS. I have Vonage, if that helps to know.
  • Mar 22, 2007, 03:14 AM
    Capuchin
    192.168 is an area on your home network, do you have a router or something? Do you recognise the IP?
  • Mar 22, 2007, 03:17 AM
    RickJ
    AHA! In some old notes (problems I initially had with Vonage) I see that 192.168.15.1 is the IP address where I set my vonage modem settings.

    ... so how do I tell Zone Alarm to allow connections to that IP address?
  • Mar 22, 2007, 03:21 AM
    Capuchin
    I used to use zone alarm but not any more, you should be able to set exceptions somewhere. (We use a hardware firewall now ;))

    Look for exceptions, trusted list, rules, or something similar
  • Mar 22, 2007, 03:30 AM
    RickJ
    Thanks cap. That was an interesting. On my old computer I did not have to manually add anything to zone alarm's trusted zones.
  • Mar 22, 2007, 04:17 AM
    Capuchin
    I often find thi kind of problem with software firewalls, they get their knickers in a twist sometimes :)

  • All times are GMT -7. The time now is 06:47 AM.