I have had it for less than a week and the redness hasn't gone away neither has the pain. The pain has gone down a bit but the redness seems to stay and the crusty part looks an odd color. I've cleaned it twice a day but that doesn't seem to help. I am thinking of cleaning it three or more times a day just to make sure. But what do u do if it is and u have no money or insurance for a doctor? Please someone help me out here

Also I have been using unsented anti-bacterial soap so yeah I don't know what to say or do.

Just keep an eye. Is it pussing? If it is, then you need to go to a doctor. If after a few days it still is maybe you need to see a doctor or consult your piercer.

Please do not use soap. Rinse the sight with a sea salt and warm water solution as much as possible. Mainly, keep everything clean that will be used on the site.