My upper right back and lower neck are extremely sore... right arm tingles with pain... muscle rubs barely work... stretching and relaxation unsatisfying... Help please

The tingling would suggest a nerve is impacted. A pulled muscle wouldn't cause tingling. Sounds like something's a little out of whack in your neck or upper back. I'd probably try a chiropractor or see a doctor. A chiropractor can physically manipulate it back into place; a doctor might give you something like a muscle relaxant, which might help it go back into place on it's own and stop muscle spasms that might be making it more uncomfortable.