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-   -   Internet explorer help desk (https://www.askmehelpdesk.com/showthread.php?t=712838)

  • Oct 30, 2012, 03:38 AM
    abparker
    Internet explorer help desk
    I keep getting 3rd party exception messages when advancing through sites like newspapers and some purchasing websites. There seems to be no way to stop these and fix it because the instructions on the message don't give a reason nor a fix. Help!
  • Oct 30, 2012, 03:44 AM
    Curlyben
    What IS the error message you are getting ?
  • Oct 30, 2012, 04:49 AM
    abparker
    An unhandled exception occurred in 3rd party module and will be closed.

    You may send an automatic report created to development center for further investigation.

    Sorry for any inconvenience caused.

    Save Report Cancel
  • Oct 30, 2012, 04:53 AM
    Curlyben
    Disable all add ons and try again.

    Tools > Manage Add-ons
  • Oct 30, 2012, 05:56 AM
    abparker
    Will do
  • Oct 30, 2012, 02:49 PM
    farvaknowsbest
    You may also want to try and reset IE settings to default:

    Tools -> internet options -> advanced -> Reset

    Also, as a suggestion I would use another browser like Google Chrome (my personal favorite) or Firefox. If you're on a company computer this may not be an option, but it was just a suggestion. I can almost guarantee you wouldn't get those errors in Chrome or Firefox.

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