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-   Other Mobile Phones (https://www.askmehelpdesk.com/forumdisplay.php?f=459)
-   -   I cant login from my phone (https://www.askmehelpdesk.com/showthread.php?t=711457)

  • Oct 24, 2012, 10:18 AM
    tahira77
    I cant login from my phone
    How do I login using my phone? When I put my password it says it's a wong password.
  • Oct 27, 2012, 09:09 PM
    smearcase
    It has probably locked you out because of too many attempts to enter the correct number/pw without success. I managed to get myself into a similar situation a few weeks ago and called customer service for my carrier and they had a special access number to enter order to reset and start over. That number had never been given to me in any manuals or other paperwork that came with the phone. I won't mention the company but they were very courteous and helpful and my phone was just a paper weight until they straightened it out.
  • Oct 27, 2012, 10:45 PM
    tahira77
    Quote:

    Originally Posted by smearcase View Post
    It has probably locked you out because of too many attempts to enter the correct number/pw without success. I managed to get myself into a similar situation a few weeks ago and called customer service for my carrier and they had a special access number to enter in order to reset and start over. That number had never been given to me in any manuals or other paperwork that came with the phone. I won't mention the company but they were very courteous and helpful and my phone was just a paper weight until they straightened it out.

    But I can login using my PC.
  • Oct 27, 2012, 10:49 PM
    J_9
    Log into what? This site?
  • Oct 27, 2012, 10:54 PM
    tahira77
    Login to my acount in ask me help desk using my phone.
  • Oct 27, 2012, 10:55 PM
    J_9
    You need to make sure that you are typing it in correctly with either caps on or caps off.

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