Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Internet Explorer (https://www.askmehelpdesk.com/forumdisplay.php?f=479)
-   -   Certificate error (https://www.askmehelpdesk.com/showthread.php?t=682671)

  • Jul 14, 2012, 11:30 AM
    Arlene dobren
    Certificate error
    When I try to enter any website, I get a screen that says: there is a problem with this website's security certificate. These are websites I use all the time, e.g. AOL. It can't be a problem with every website. It has to be a problem with my computer settings.mthis happened once before and I had to change the date and time. I tried that this time, too, but this time, it didn't do the trick.many suggestions?
  • Jul 26, 2012, 01:03 PM
    dell_ratish_c
    Hi ,

    My name is Rathish and I am working with Dell Social Media Team.
    You have mentioned in the post that you are not able to access any website. It gives a message saying there is an issue with the website security certificate.
    Since you have already tried changing the date and time of the computer which was the right step . I also request you to check the year .
    The first step which we can try is to reset internet explorer.
    For that – Please open internet explorer.
    Click on tools => Internet options => click on Advance tab => reset explorer.
    Also please download a different browser and check if you are getting the same issue or not.
    Please also let me know the operating system which you are using and try this steps .
    Please let us know if you need any further help.

    Thanks & Regards,
    Dell_Ratish_C
    Dell Social Media Responder
    Dell | Facebook
    Twitter
    Videos from Dell - YouTube

  • All times are GMT -7. The time now is 09:19 AM.