Problem with a restaurant
I go to a western sizzlin, get the buffet for two, there was no selection and the food they did have was old and nasty, I ask for a refund. They told me since I paid with my bank card that I can't be refunded I can only have a gift card.. I didn't want a gift card.. Anyway the manager got rude when I asked got corporates number she said they only pay them to use the name that they have no say in what they do, they didn't have it posted no returns or anything, I didn't even take a bite of my food, is there something I can do? Are they allowed to not return my money?