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-   -   Logging into Yahoo (https://www.askmehelpdesk.com/showthread.php?t=655249)

  • Apr 28, 2012, 07:03 AM
    jainsambhav1990
    Logging into Yahoo
    I am not able to logon to my Yahoo account through a desktop/laptop as it says userid or password is invalid. But I am able to access same account through my iPhone and blackberry using the same id and password.Pls help asap
  • Apr 28, 2012, 07:24 AM
    Curlyben
    Completely clear your caches and start over.
  • Apr 28, 2012, 07:56 AM
    jainsambhav1990
    @Curlyben: I tried but I'm still not able to login in.Also, During verification to change my password,Im not able to answer the 2nd verification question as I have forgotton the asnwer.What do I do next?
  • Apr 28, 2012, 08:42 AM
    mysticman72
    Quote:

    Originally Posted by jainsambhav1990 View Post
    I am not able to logon to my yahoo account through a desktop/laptop as it says userid or password is invalid. But I am able to access same account through my iphone and blackberry using the same id and password.Pls help asap

    It could be that because you have logged in to your account using your mobile devices that Yahoo believes your account has been compromised. I've had this happen to me also. You should follow the steps that Yahoo offers when having login problems.
  • Apr 28, 2012, 08:57 AM
    LoveTheMusic
    Try clearing all caches and cookies and allow pop ups. Also Yahoo might not be able to log you on ecause you are already loggoed on on your mobile device. Try to log off there before changing anything on your computer. Hope this helps.
    _____________________________

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