I went to the ATM put in my card pressed all of the buttons required for 300£ waited for at east five minutes for the money none came out,looked on my online account and find that they have taen 300£ out of my account,I phone up same day they said wait till the Monday,waited still no money in account,wait 12days now they say the money was paid out of the machine I know it was not,we are pensioners,and we have now lost 300£.