My "friend" stole my iPhone.. . or did he?
Sadly enough someone who I had recently met, but who had been at my apt several times within the last couple of months decided during his last visit that he was going to take my brand new iPhone. It was just the two of us in my apt and he was using the phone to take pictures.. . next thing I know he was gone, the apt door was open and the phone was of course gone with him. At first I thought he had gone to smoke a cigarette, but when I tried calling my phone and it had been turned off, I realized he had taken off with it.
I went to the local precinct to file a report and explained the facts. I was told, "did you see him leave with your phone? Because if you didn't actually see him leave with the phone then you can't say it was him!".. . Really? Is this is really how things work? It was just the two of us in my apartment, not like we're hanging at the mall where anybody walking by could have picked it up, but in the end the Officer didn't want me to file against this guy.
Question #1 Was the Officer correct or was he just being lazy and didn't want to file a report?
Question #2 American Express Purchase Protection Policy lists among the exclusions:
Negligent Failure of a duty to care by any third party in whose possession the property purchased by a Cardmember has been temporarily placed
Not being reasonably safeguarded by you
Would either of these two causes be applicable to my case? Can Amex reject my claim based on these two exclusions?