My landlord is in breach of contract?
Dear,
The 18th of March 2011 we start renting a flat, through a letting agency.
As soon as we entered the property we let the agency know by email about the repairs that needed to be done in the flat.
The landlord (that is carrying out the repairs by himself) came to carry out some of the work but he never repaired the very urgent one: the bedrooms windows.
In fact the hinges of the windows in both bedroom are broken and the windows cannot close properly, leaving a gap through which cold air is entering in the room. Moreover as in one of the bedroom windows one hinge is missing, the window cannot be opened.
Since the beginning of the tenancy we keep asking the agency and the landlord to fix the windows obtaining no result. We received several contradictory e-mails about it but no action at all.
Since this winter has been quite cold, to have a liveable place to sleep, we needed to keep the heater on in the bedroom for several hours a day with a consequent increase of our electricity bill.
Is our landlord in breach of contract?
Could we ask for a refund for the money we spent to warm up the house as he didn't fix the windows?
Carlotta