I just installed a new Harbor Breeze Fan & Light in my daughters home for Christmas. The problem is the remote doesn't work properly. It will not turn the fan on & off and it does not regulate the fan speed or the direction. I have gotten it to work a couple times by walking all the way around it while pushing the button I was trying to use. I do have it hooked to a wall switch as a main power source. It does not have any pull chains and it doesn't have a switch to change direction. The model # of the remote is FCCID:ZJF-HH-YK-A008
I did not change the code when I installed it so it is still on factory settings.

If the remote works intermittently the unit is likely installed correctly. I'd first try a brand new battery in the remote. If that doesn't improve the function change all dip switches (code) on receiver and remote to either all I or all O. If that fails I'd take the unit back or call Harbor Breeze for replacement receiver and remote Harbor Breeze Ceiling Fans Their warranty should cover this with little question.