Tax return not filed by CPA
Several weeks ago I was advised by IRS (so far NY hasn't notified me) that my 2010 Federal Return had not been filed. I contacted the CPA who has prepared and filed my taxes for about 10 years. He said he would "take care of it." I then received another notification that 2009 was not filed. Same CPA, same explanation.
I am, of course, being "charged" penalty and interest on both returns by IRS and assume NY will do the same thing.
I finally got the CPA on the telephone (I paid him for both years and actually have copies of both Returns) and he told me there was confusion in his office, he prepared the Returns and sent the copies to me with his bill, the original Returns got filed in his office in my previous name (? ) and no one noticed they hadn't been filed, he notified IRS it's his error.
I then contacted IRS, which has a problem with the explanation (as do I. What does my previous surname have to do with anything?) and will not waive the penalty and interest.
Back to the CPA who will attend any hearings with me without charge BUT is not willing to do anything more than that. He thinks I should have followed up with him when I didn't get a receipt for the electronic filing.
I am guessing that CPAs carry malpractice insurance - but that's just a guess.
Any thoughts on what I do next?
(I am talking over $5,000 in total for IRS because the CPA advised me NOT to make quarterly estimates and, whoops, he was wrong.)