Overzealous collection agency, what to do?
OK, so approx. 2 years ago I went through somewhat of a financial disgrace... Lost basically everything, why is not important. Throughout this I never declared bankruptcy and continued to do the best I could to pay down various debts. Through chargeoffs, late payments, and having 0 available credit for some time, my credit score slid to the low 500's.
As things levelled off and I got back on my feet, I made a very conscious effort to keep a close eye on my credit, which I ultimately got back to 626- Which is still on the low side, but much better than it had once been.
Meanwhile, a 5-year old debt for the staggering amount of $64.00, has shown up as a "KD" or a chargeoff, one of the worst things you can have, and my score is now 594. I have never ever been contacted about it before (It turns out its an electric bill from when I was in college), and I don't know if I owe it or not, but lets assume I do and am willing to pay. I told the nice lady at this agency I want that KD removed as if it had never been there, and she claims that "Just doesn't happen." From my former experience in the credit industry I know that a.) it can indeed be removed, and b.) upgrading a "KD" to a "KD Paid in full" does very little if anything to help your rating.
I filed a dispute with Experian and it came back as "Verified," the company refuses to fax a bill to me, though they offered to mail it- I will not give my address to the vultures.
The question is, what more can I do? How can Experian "Verify" that I owe something when even I don't know if I do? Is this electric company or the debt collector themselves required to have informed me of this earlier? I have sweated and suffered for a year and a half to get my credit score back among the living, and now this ridiculous $64.00 has put me back to the "High Risk"? Needless to say, whether its mine or not I'm more than happy to pay it if it is removed. I've also been told that if I pay it, it may wind up being reported longer. Is there anything based on this I can do to force them to remove it?