I have a model FRT18P5AW2 model Frigidaire top freezer refrigerator. I have been experiencing water dripping on the top shelf. It appears to be coming from the top center of the unit, where there appears to be a diffuser. I checked the drain tup and found it clear of any debris. There is apparently a lot of discussion regarding this on other sites; however, no one seams to have an answer. I have not yet replaced the "styrofoam diffuser" 2 pieces, as I can not see how this would be the problem.

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IMPORTANT: IF water is dripping onto the top shelf or running down the back of the refrigerator and collecting underneath the crispers --- SCHEDULE A SERVICE CALL. This condition requires a new part to be installed to correct the moisture problem.

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The video above shows the dripping and the information from Frigidaire was given to the owner. If you wish to try to fix this yourself:

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Sounds like you have a clogged defrost drain. You will need to remove the back wall of the freezer, and under the evaperator is a drain pan with a hole in it. It is probably frozen up under there, so you will need to get some hot water and a turkey baster to clear the frozen water out of the hole. You will know when it is not clogged anymore when you hear the water go down the drain

Source: Appliance Parts Pros

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