Ask Me Help Desk - AC compressor not turning on outside, inside works?

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AC compressor not turning on outside, inside works?

I think it is a heat pump. I replaced the thermostat batteries and swithched it to "heat" and auto mode. The inside heat pump is turning on and blowing room temp air out the vents. However, no heat. And the outside unit fan and compressor is not on at all. Fuses are good, breaker is fine. It is a YORK and installed in 2008. Any ideas? Thanks!

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