Help, my new bathtub is cracking!
Our contractor used plywood and foam to support under our tub and it's only been 1 month and it's starting to make a hairline crack about 6 inches long. I called the manufacturer (American Standard) and they told me to look on page 10 in the instruction manual--right there in black & white it says, DO NOT USE FOAM, ONLY use a full mortar bed. I called our contractor immediately and he is coming out next week to look at it. He said on the phone he would squirt in mortar so it "doesn't get worse" but I told him it's a brand new tub and I don't want cracks in it. Cracks in our old tub are the reason for getting the new tub in the first place! He agreed he would put in a new tub.