For two months now I have not had a oven rack, just bought one and the fridge has went out for the second time and all food went bad, after 4 days for no calls back I went and bought one and replaced all the food. Typed up a letter with all the totals and subtracted it from the rent and paid the diff. Then they came out and put a note on the door that they are not going to except the letter I need to pay the rest of my rent and they have not been out to do anything still after 2 weeks! What do I do?