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-   -   Can't access Ebay or University of Florida websites (https://www.askmehelpdesk.com/showthread.php?t=615149)

  • Nov 27, 2011, 03:06 PM
    swanmar
    Can't access Ebay or University of Florida websites
    Can't access Ebay or the University of Florida website. I get a messages that my browser can not locate the server. (Firefox can't find the server at www.ebay.com;Firefox can't find the server at www.ufl.edu.) I have tried using Mozilla, IE and Safari and all say no server. I have tried disabling AVG and my Adblock Plus--no improvement. I tried restoring to an earlier time (Oct 31st)and then I could not even load Firefox. I am not a super techie person but I am bold, can follow directions and willing to work at it. Any ideas?
  • Nov 27, 2011, 03:32 PM
    Curlyben
    Quote:

    I am not a super techie person but I am bold, can follow directions and willing to work at it. Any ideas?
    Hope so..
    Try changing your primary DNS server to Google's open DNS.
    The Google Public DNS IP addresses (IPv4) are as follows:

    8.8.8.8
    8.8.4.4
  • Nov 27, 2011, 03:54 PM
    BK201
    Also, you can check if the host file is tampered.
    How to Edit the HOSTS File in Windows 7, Vista, and XP
    If there are any entries for Ebay or the other website, delete those entries and save the file.
  • Nov 27, 2011, 05:27 PM
    thatswho
    Thanks, Curlyben, It worked!

    I've had the same problem with three (political) sites for days. I was beginning to think Verizon was censoring my access! Then I discovered I couldn't get on eBay, either. That was actually good because it allowed me to do a search for other people with the same issue.

    Spent several hours searching, trying different browsers, adding the Google chrome browser, and downloading virus zappers, etc. etc. Also tried BK201's suggestion from another source and my file was clean - but that's good info. To have for future reference.

    All my sites now load, so thanks to both of you!
  • Nov 27, 2011, 07:51 PM
    drl2000
    Curlyben,
    That was helpful, thanks. I changed the properties to select DNS automatically and it cleared up my eBay issue too.
  • Dec 10, 2011, 04:40 AM
    Edawgnite
    Thank you, Curlyben! Has been a few hours of hair pulling. My only question is why the heck would the DNS need to change like that? WHat would cause that situation?
  • Dec 25, 2011, 05:45 PM
    swanmar
    Curly Ben,

    You rock! I am eternally grateful. I got instructions on how to change my DNS server and got the never to try it. I did it tonight and all my problems have been solved. Amazing! Thank you.
  • Dec 25, 2011, 05:46 PM
    swanmar
    Curly Ben,

    You rock! I am eternally grateful. I downloaded step by step instructions on how to change my DNS server and got the nerve up to try it. I did it tonight and all my problems have been solved. Amazing! Thank you.

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