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-   -   My computer will not boot up (https://www.askmehelpdesk.com/showthread.php?t=61445)

  • Feb 9, 2007, 02:35 AM
    mrs_pass
    My computer will not boot up
    Hi Everyone, I'm new here and have encountered a problem with my computer I was installing Norton Security 2007. I had installed it all and was finishing off with a full system scan - the computer simply stopped and crashed.

    I tried everything to switch it off without just pressing the button - even alt+ctrl+del to end the process, but even that wouldn't work. I eventually had to reset the hard way and held the power button until it turned off. I waited a few seconds and powered back on, only this time instead of running normally or perhaps running scandisk due to the hard reset. It gave me 5 choices in order to boot up my comp.

    Safe mode
    Safe mode with networking
    Safe mode with command prompt

    Last known configuration...

    And

    Boot up the normal way.

    I have tried every option and it resets right after it shows the windows and a blue screen but it flashes so fast I am incapable to to read what the anything says. I have an XP windows boot up cd.
  • Feb 9, 2007, 02:40 AM
    Curlyben
    As none of the options are working your best course of action will be a repair install.

    Here's some How-To's;

    Here's the official Micro$oft way of doing it,
    And Here's one with screen shots.

    Basically this installs windows over the top of your current setup, replacing any corrupt system files.
    So you don't loose any information you already have.

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