Can my $400 reservation fee be refunded?
I am a resident of Peoria, Illinois. On Oct 5, 2011. I made a check for $400 as reservation / reconditioning fee for a single bedroom apartment I was planning to rent. I asked the Property manager if they have a unit on the 1st floor that might be available within the month.
She said she'd look into it. I think she didn't bother since I already gave my reservation fee. But anyway, on the same day, I wrote an email to the property manager to hold my reservation until Monday Oct 10, because I would have to cancel my reservation if I was able to find a first floor unit.
I didn't get a reply to my email. On the 17th of Oct. I wrote another email to tell the manager I am cancelling my reservation. A few days after, I found out they had cashed my check.
I called to ask for a refund, and all she said is they don't refund the reservation fee but she will ask the owners. She said she will call me back. Up to this day, I haven't had any calls from her.
I haven't signed any lease, and I am really hoping to get the money back. Times are hard these days, and I am hoping for some consideration. I even suggested to have them take a part of the fee, but I haven't heard from them.
Please help.