In your opinon, do you feel online communication is effective? I feel in my experience that is is very misleading and causes a lot of misunderstandings. Anyone have any guidance on how to use email effectively in colleague works.

Here are some resources you can browse through that deal with online communication:

Online Communication - Tips + Hints/netiquette

Online Communication

Forum One Communications

Netiquette Home Page -- A Service of Albion.com

How is Online Communication Different?

Thank you for the tips, I will definitely check it out!