I am hoping that you can help me. I believe our master bath tile shower floor has blocked weep holes. Right after we moved into our brand new house, there was a water leak on the ceiling below our shower. Our tile company tore up the inner 18" square, looking for a leak, but didn't find any and rebuilt the floor (leak was identified elsewhere). A few months later, we started having serious mineral deposits appearing in the grout and on tiles themselves. We tried to clean it and got a water softener a year after living in the home, but the problem has continued. I am not sure whether the weep holes became blocked from construction and repair, just the hard water, or both. I don't feel like this is our fault, but the tile company is taking a "it just happens" attitude. The tile company is not willing to cover costs and suggested we just take out all the grout and let the floor "dry out" before reinstalling regular (not epoxy) grout. They mislead me into thinking they were going to clean the weep holes but in fact are too afraid of tearing the pan. I need help. Can I clean the weep holes but pooling CLR in the area? Any way I can address this situation/clean out the holes? Tile folks don't want to rip up the tile and risk the pan tear (they state that would cost me 3 days of labor to repair if they had to replace the pan). Ideas?