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-   -   How to uninstall returnil when returnil core system is not available in computer? (https://www.askmehelpdesk.com/showthread.php?t=600838)

  • Oct 4, 2011, 05:57 AM
    princess_123
    How to uninstall returnil when returnil core system is not available in computer?
    Oh god my returnil does not work properly n now I want to uninstall returnil it always said that your core system is not available I tried to uninstall but it said that I can't uninstall because my returnil core system is not available I'm in great tension please help me someone
  • Oct 4, 2011, 06:00 AM
    Curlyben
    Simply reinstall it over the top, this should help.
  • Oct 5, 2011, 07:41 AM
    RVS_MikeW
    Hello princess_123,
    Please send us the following logs from the computer so our engineering team can investigate the issue you are reporting. Simply attach the following logs with an e-mail to support (dash) tech (at) returnil (dot) com and we will be more than happy to assist you as quickly as possible:

    The rvs3.log and rvs3.inst.log files in the following folder:

    "C:\ProgramData\Returnil\RVS3\log"

    * MSINFO32 report: Click START > RUN or Search depending on OS version > Type MSINFO32 > enter. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your support inquiry.

    In most cases, interference from other programs you have installed may have cause a partial or incomplete installation.

    With kind regards
    Mike
    Returnil Support

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