Hi

I have a Kenmore dishwasher model 665. Possibly the other part of the model number is 17772990. It was acting up and is now not working at all. The lock light would go on seemingly by itself. We were able to turn it off. However, if you slid your finger on the open space on the pad between the No Heat Dry button and the lock, the lock would toggle on and off. Now, I can't get it to start washing.

There are three lights each to show the progress in the wash and rinse cycles. Currently, the last two lights on both the wash and rinse are showing very dimly.

It has been installed at our cottage for the past year and the water does have some minerals in it, hence the inside of the dishwasher is turning a slight rust colour. I wasn't sure if that would cause any problem.

I noticed on previous posts that the colour could affect parts. The dishwasher has a white face and the control section is gray.

Look forward to any help you can provide.

Thanks

Richard

Acottage in January, how warm is it in the cottage when you try the washer? Touch pads are, well, touchy. They can go bad but temp affects them quite a bit.

It is a four season cottage. We keep it around 12 degrees during the week when we are not there and around 20 on the weekends.

I sure hope you are talking 12 degrees centigrade. On this side of the pond we keep cottages and cabins about 45 degrees F. Still, my thought is that the pad will not act correctly at 12 degrees. Do you have the problem when your home is warmed up? If so, replacing the pad may be in order.

Let me know if this helps.

Yes, I should have mentioned 12 degrees Celsius. We are metric here in Canada. But it does act up when the place is toasty warm.

I had a very similar situation with a slowly dying touchpad on a Maytag. A repairman charged me $90 for a visit to tell me the circuit board inside the door was the problem. I replaced the board and had no improvement (luckily Sears online parts allowed a return). After searching the web and being disheartened at the lousy reviews of all of the available dishwashers, from top of the lines to economy models, I began to look for more comprehensive troubleshooting answers.

I found the following non-factory approved procedure on an appliance repair site:

1. Cut power to the dishwasher (circuit breaker or unplug).
2. Open the door and remove the screws (mine were Torx-20 but some models have Philips heads) that hold the inside panel to the outer door to get to the circuit board in its plastic box.
3. Open the box to access the circuit board inside.
4. Unlock and clean off the wide ribbon cable connector end with a SOFT pencil eraser for a couple of minutes. (the white plastic socket has a sliding outer sleeve that can move back and forth to lock or release the ribbon)
5. Reinsert and lock the connector at the circuit board.
6. Put the circuit board box back together and screw the inner liner back into the door.
7. Restore power to the dishwasher.

Partial function was restored and the display worked 100%. I repeated the process and all of the buttons and display returned to full function. I couldn't see corrosion on the ribbon, but it must have been present.