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-   Spyware, Viruses, etc. (https://www.askmehelpdesk.com/forumdisplay.php?f=477)
-   -   Anyone familiar with Windows Restore Virus (https://www.askmehelpdesk.com/showthread.php?t=593109)

  • Aug 16, 2011, 01:03 PM
    jenniepepsi
    Anyone familiar with Windows Restore Virus
    It looks like this...
    http://t1.gstatic.com/images?q=tbn:ANd9GcTwrN_1HKo1ykBwBnuYPGcqzvcBPfSP-869sQgHXhfyYT0VpbFtVA

    and basically it keeps popping up critical errors and fake hard drive crashes, and it has hidden EVERYTHING on my hard drive making it impossible for me to do much of anything, and when I unhide everything, the virus just hides it again. I don't have anything at all in my start menu.

    I tried a system restore to a previous saved setting, but it wouldn't initiate. I've looked online, and found that malwarebytes will remove it, and I am in that process.

    can anyone tell me ANYthing else I need to do once malwarebytes is finished with its scan and removal?
  • Aug 16, 2011, 01:32 PM
    J_9

    Malwarebytes got rid of it for me!
  • Aug 16, 2011, 01:37 PM
    jenniepepsi
    Yeah its gone now that malwarebytes finished and restarted. And the computer is good. But my files are still all hidden. And I can't figure out where to unhide everything. EVERYTHING is hidden lol. Computer, program files, everything in my start menue (system tools, accessories, program files, ect) nothing is there anymore
  • Aug 16, 2011, 01:40 PM
    NeedKarma
    Some are more insidious than others. I've repaired quite a few but I can't do it like this, I need the PC in hand. Running a fully updated Malwarebytes as stated earlier in Safe Mode may help.

    Check through Windows Explorer that your data and programs are still there, maybe it's just the Windows menu that was reset.
  • Aug 16, 2011, 02:24 PM
    jenniepepsi
    OK so I got the files and everything figured out. But now I can't open any programs :( it just sits there. To get to IExplorer I had to use a back door to get it open. Grrr. And a friend of mine suggested using Google chrome instead.
  • Aug 16, 2011, 02:29 PM
    NeedKarma
    Can you check if you are unable to open any .exe file?
  • Aug 16, 2011, 03:02 PM
    jenniepepsi
    I'm sure I can if you tell me how ;) lol. I'm a quick learner, I'm just not super duper computer savy. I can keep one running, and I can usually fix basic things, but ask me to make a computer work from scratch, or fix a major problem and I'm lost.

    The only way I can think of to look is left click-propertys-attributes. But its not read only. But that's all I can think of
  • Aug 16, 2011, 03:03 PM
    jenniepepsi
    Mmm be right back a friend of mine suggested turning OFF the computer and turning it back on rather than just restarting
  • Aug 16, 2011, 03:24 PM
    jenniepepsi
    OK so that is fixed.
    Now I can't play sound in internet explorer. Grrrr. Sound plays fine on the computer its self. But anything on the net (like netflix, or youtube) its not giving any sound
  • Aug 16, 2011, 06:04 PM
    J_9

    Try Firefox instead of internet explorer
  • Aug 16, 2011, 06:05 PM
    jenniepepsi
    Yeah, IE was the problem I'm thinking as far as the sound. Something got corrupted from the virus if I am understanding all the articles correctly.
    I am using Google chrome, and I love it. (ive tried Firefox in the past and it just lags my computer lol)

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