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-   -   My PC turns itself off after I turn it on in a continuous loop. (https://www.askmehelpdesk.com/showthread.php?t=588048)

  • Jul 18, 2011, 07:03 AM
    Ap Zylstra
    My PC turns itself off after I turn it on in a continuous loop.
    When I turn my PC on a get the page of specifications followed by the Windows page followed by a blue screen. Then the PC turns itself off and reboots again. And the same process repeats itself.
  • Jul 19, 2011, 06:07 AM
    drtom4444
    I have seen this happen when the RAM is bad or you have a virus. If it will boot from a disk then you have a virus and need to boot from disk, go to advanced section, delete partitions (C:), re-create C: drive, format, and re-install Windows. There is a virus that does this. DrTom4444
  • Jul 19, 2011, 06:29 AM
    NeedKarma
    It all depends on what the error code displays. The problem is that it flashes by so fast you can't see it. In the past I have actually taken a picture as the blue screen appears then got the code from that; I would tehn research that error code and the fix. I would NOT start deleting partitions. Soemtimes it's a problem that can be fixed by booting to your Windows DVD and letting it do the repair. What OS do you have?
  • Jul 19, 2011, 07:19 AM
    drtom4444
    I found some info on this problem: Check the following-
    http://www.computing.net/answers/security/virus-causes-automatic-reboot-loop/27279.html

    http://support.microsoft.com/default.aspx?scid=kb;en-us;310396

    http://techtips.salon.com/can-malware-cause-continuous-restarting-1223.html

    http://www.computing.net/answers/windows-xp/reboot-loop-from-trojan-virus/55681.html which said:

    "I just helped a customer with a virus displaying this symptom (reboot loop).
    What causes the reboot every time win xp starts is a line added to win.ini
    that invokes close.exe, which restarts windows. So, anyone infected with a
    similar virus that causes "reboot loop" should check his win.ini file for
    close.exe and delete the line containing that command."

    I hope this helps. You did not tell us what operating system you had or the description of the computer. This would help us to diagnose it. DrTom4444
  • Jul 19, 2011, 07:22 AM
    NeedKarma
    The PC turning itself off and restarting is a Windows feature believe it or not on XP on forward: Automatic Restart Vista - How To Disable the Automatic Restart on System Failure in Windows Vista

    Often the issue is a corrupted Registry, which repairing from the Windows DVD can soemtimes fix.

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