First off, I have to jiggle and push the door to close just right to get it started, or else the touch panel won't respond at all. Now, it washes forEVER... It rinses, moves right on into the wash cycle (without draining), dumps the soap, and proceeds to wash until you stop it. It went for about three hours the other day, and man, were those dishes clean! We just stop it, use the cancel/drain, then run another cycle to rinse. Any suggestions?