Apt Manager Refuses to Provide Pest Control?
I've resided in my current apartment for almost four years without incident. Recently I've developed a pest problem (cockroaches) through no fault of my own. I keep a very clean home, don't allow trash to pile up, and store all my food properly.
When I originally moved in our apartment was staffed by two managers; one polite and professional and the other seemed to spend most of her time screaming at her kids around the property. The professional manager left or was promoted, I'm not sure, and now I'm left with only one.
I notified the current manager of the problem three times. The first two times I was assured I would receive a visit from an exterminator and they would thoroughly treat my unit. Both times, nothing was done. I politely requested a treatment again and this time a notice was placed on my door and all the adjacent units notifying us that we would be treated on a specific date and to evacuate the building for at least three hours. That day passed and I came home from work to find that clearly no one had visited my apartment. I called the next day and the manager told me that the exterminators just went to another apartment instead. I asked if I could please get something done soon and she assured me that she will send someone to my unit, without giving me a specific date or time. Needless to say, I'm skeptical anything will be done.
I want to pursue this as I simply need an exterminator to do whatever he needs to do to rid my unit of cockroaches. I know the manager can't retaliate against me, however I'm sure they will find another reason to do that if I press the issue or threaten to take some sort of action. I'm unsure how to approach this as I don't want to risk inflaming my relationship with the manager. I can't just pack up and leave, and I shouldn't have to move if I've lived in one apartment for so many years without a problem. I would like to maintain a good history here for when I am happy to and ready to move. For the record, this is in California.