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-   -   Windows 7 not picking up DVD rom error code 19 (https://www.askmehelpdesk.com/showthread.php?t=576208)

  • May 13, 2011, 10:05 AM
    bebjan
    Windows 7 not picking up DVD rom error code 19
    How do I solve the following error in my DVD rom , I'm using windows 7 on dell

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    I tried reinstalling the driver but that didn't work. I've found solutions but they are for vista and xp, will it work in windows 7 as well ?
  • May 13, 2011, 08:14 PM
    FadedMaster

    how to fix code 19 errors problems in windows 7 - Microsoft Answers

    :)

    In most cases, Vista solutions will work in 7 also. But it is smart to ask, just as you have. The above link is to MS's tech support and they list a more simplified breakdown of the steps to take to try to fix the issue.
  • May 16, 2011, 05:51 PM
    Appzalien
    How exactly did you reinstall optical drive drivers? Did you do it from Device Manager? Is your optical drive IDE or Sata?

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