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  • May 4, 2011, 12:00 AM
    heba_hassan
    Please your help
    Dears
    My name is Heba
    I was know one guy and he make to me my email address , and I got Marred then that guy every time spying me email because he put his email as alternate mail, so the problem is when I changed my password the will press on reset password and he changed the password every time becose he my alternate .
    I tried many times to remove it from my alternative list but I cannot becose your hotmail policy should send masge to this guy to confirm it so he will not confirm and he will change my new password .
    Please I need your full support .
    I want to change the alternate mail but I cannot
    I I appreciate your quick action

    Thanks a lot
  • May 4, 2011, 12:16 AM
    Curlyben
    Which e-mail service are you referring to ?
  • May 4, 2011, 01:53 AM
    heba_hassan
    Comment on Curlyben's post
    Dear Curlyben
    please can I get more clarification ?
    my email is : [email protected]
    my alternate : [email protected]
    the above alternate mail for my x-boyfriend they always reset my password and change it & sending masges for my friends , and I cannot stop him , and I tried to change the alternate to Put ([email protected]) but I cannot becose Hotmail center sent email to ask him if he accepte to removable from my alternative list or not ,
    so please if you can help me
    thanks a lot in advance
  • May 4, 2011, 01:58 AM
    Curlyben
    All of this is dealt with in the account settings under Manage my Account

    Either that or simply setup a new account elsewhere
  • May 4, 2011, 03:43 AM
    ScottGem

    You can change the alternate account so resets don't get sent to him.
  • May 4, 2011, 04:08 AM
    heba_hassan
    Comment on ScottGem's post
    Dear Scottgem
    I did before 2 days but the same guy they changed my password and sent to me by SMS , please I need solution

    Thanks for your care

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