I got my cartilage pierced 4 days ago, and since then have had a lot of pain. My ear is red and swollen as well. There is no puss or anything, it just hurts a lot even without touching it. When I do touch it though, the pain is unbearable. I have used antibacterial ointment and also the cleaner they provided me. I don't know if it is infected, but I am worried that it is. Help!